News Releases

Posted on: September 15, 2016

Council Approves Changes to Utility Service Deposits, Amends Access to Premises Codes


The Pocatello City Council has approved a series of changes to the “Utility Billing Services” portions of the City Code. At Thursday’s meeting, the Council voted to allow the City’s Utility Billing Department to hold onto deposits until the account is closed. This change starts on accounts opened after September 30. The deposit will then be applied to the customer’s final bill and any remaining amount refunded to the customer. Previously, if ratepayers made timely monthly payments for 15 months, the deposit was refunded to them. Existing accounts will still receive their deposits if they meet the 15-month requirement. The council also approved changing the required deposit amount from $65 to $150. “From January to December 2015, more than $51,666 was sent to collections. $10,606 of that was paid, leaving just over $41,060 outstanding.” said Cindy Robbins, Utility Billing Director. “By increasing the deposit to $150, the average unpaid bill after two months, we will reduce the amount being sent to collections and reduce the unpaid amount that is ultimately footed by all of our customers.” Robbins also encourages residents to contact the department if unexpected things happen in their life. “If you ever have a situation where you may find difficulty paying your bill, call us or stop in at the office and make payment arrangements,” Robbins said. “Unforeseen circumstances happen and we will do our best to work out a temporary payment schedule.” The Council also reworked the “Access to Premises” portions of the code. The new sections make it unlawful for a person to block, damage, or tamper with any property and equipment that is a part of the City’s water meter system. The changes also establish that any person who turns their water back on after being shut off will first receive fines and then can be cited with misdemeanor theft of services.

Facebook Twitter Google Plus Email

Other News in News Releases


Paving Slated for Johnny Creek Road

Posted on: July 28, 2017

Splash Dances Return June 22

Posted on: June 20, 2017

Zoo Idaho Welcomes New Badger

Posted on: June 16, 2017

Zoo-4-Tots Schedule Set at Zoo Idaho

Posted on: April 24, 2017

Sewer Jetting Begins This Week

Posted on: April 11, 2017

Zoo Idaho Sounds Call for Volunteers

Posted on: April 6, 2017

Cemetery Cleanup Begins April 3

Posted on: March 23, 2017

Flores Slated to be Next Mayor for a Day

Posted on: February 7, 2017
Pocatello Police Dept.

Scam Alert - Two Scams Plaguing Area

Posted on: January 30, 2017

City Prepares for Rain on Snow Event

Posted on: January 6, 2017
Marshall Public Library

“The Nerds” Reboots as Coding Club

Posted on: January 6, 2017
Pocatello Regional Transit Tour of Lights

Tour of Lights Set for Dec. 15 and 16

Posted on: December 5, 2016
Brady Chapel Pocatello

Brady Chapel to Open for Veterans Day

Posted on: November 4, 2016
Pocatello Police

Shop with a Cop Fundraiser Today

Posted on: September 30, 2016
Pocatello Fire Canda Dimick

Dimick Named Volunteer of the Year

Posted on: September 21, 2016
Marshall Public Library

Human Library Returns during Kind Week 2016

Posted on: September 13, 2016
Splash Dance for Dogs

Splash Dance for Dogs Returns September 17

Posted on: September 9, 2016
Pocatello Arts Council

Pocatello Arts Council to Debut Sculptures

Posted on: September 2, 2016