911 N. 7th Ave.
Pocatello, ID 83205
208-234-6241
208-234-6577 (fax)
 
 
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The City of Pocatello
is a Safe Place.
Where kids get help fast. Sponsored by the Bannock County Youth Foundation.
 
Every year city departments are required to present a performance report to the Mayor, City Council and citizen stakeholders (Service Level Report). Under the supervision of the Chief Financial Officer, the departments discuss their mission, financial inputs, workload outputs, measures of efficiency & effectiveness (including comparisons to other cities & industry norms), results and their issues and concerns for the future.


BUDGET BILL (LEVEL PAY)


This is a great way to get your utility bill off the monthly roller coaster.  The previous 12 months of your billings are totaled and then averaged.  This average is what you pay each month building a credit in the winter months when water consumption is less to carry you through the higher summer month bills.  Each November your account is recalculated for actual charges and your budget bill may go up or down depending on your usage.  With Budget Bill you still receive a monthly statement so you can monitor your account and consumption.


Please look into our additional services that compliment Budget Billing:


Electronic billing (E-Bill) – receive your statement on line.


Bank Draft – We can deduct your payment directly from your checking or savings.


Online Bill Pay – Obtain a PIN number and pay your bill online.


Please talk to our Utility Billing staff to see if Budget Billing would benefit you.  Our office is located in City Hall, 911 North 7 th Avenue.  Our office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.  You are also welcome to contact a customer service representative at 234-6241. 


Click to pay your bill today or to find out how to acquire a PIN to pay city utilities online.

The City of Pocatello offers online registration for its curbside recycling program. Residents interested in participating in the co-mingled curbside recycling program can click here to opt-in for service.

Each year utility rates are reassesed in October. For current FY2012 utility rates (effective 10/1/11) click here.
AIRPORT ENGINEERING MAYOR'S OFFICE STREET OPERATIONS
ANIMAL SERVICES FINANCE PARKS & RECREATION TRANSPORTATION
BUILDING & INSPECTION FIRE PLANNING UTILIITY BILLING
CEMETERY HUMAN RESOURCES POLICE VISION 12
CITY CLERK LEGAL SANITATION WATER
INFORMATION TECHNOLOGY LIBRARY SCIENCE & ENVIRONMENT WATER POLLUTION CONTROL
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