Utility Bill Pay

Welcome to the City of Pocatello's utility bill pay system, which allows City customers to access their utility accounts and to pay their bills (water, sewer, garbage) online.

Maintenance Notice

The Utility Bill Pay System is currently unavailable due to a server upgrade and migration. The system will be back online at 12:00 noon on Monday, December 9. If you need to pay your utility bill before then, please use one of the alternate payment methods below. We apologize for the inconvenience.

Alternate Payment Methods


  • Pay in person at the Utility Billing office located at 911 North 7th Avenue
  • Call 208-234-6241 to pay by phone with a debit or credit card
  • Send your payment by mail
  • Drop off your payment at one of the blue payment drop boxes in front of City Hall at 911 North 7th Avenue