City of Pocatello COVID-19 Resources
June 13–26, 2020
While the City is working with our public health partners, we are not the lead agency on the novel coronavirus (COVID-19) and will take direction from Federal and State agencies.
We are actively monitoring the ever-evolving situation around the issue. On Thursday, March 19, the Pocatello City Council adopted an Emergency Declaration to help the City in its response to the novel coronavirus (COVID-19) pandemic. As needed, we are providing updates via the City’s official social media channels, website, and app, Pocatello Connect.
We ask that all residents get their information on COVID-19 from reputable sources. For the latest and accurate information, please visit the following links:
Additionally, Southeastern Idaho Public Health, the Idaho Department of Health & Welfare, and the CDC have put together several infographics about novel coronavirus (COVID-19):
- Coronavirus Self-Checker
- What you need to know about coronavirus disease 2019 (COVID-19) (PDF)
- Share facts about COVID-19 (PDF)
- Help prevent the spread of respiratory diseases like COVID-19 (PDF)
If you have any questions about novel coronavirus (COVID-19), please contact Southeastern Idaho Public Health at 208-234-5875.
Governor Brad Little, with the help of the Idaho Department of Health and Welfare and guidance issued by President Donald Trump and the Centers for Disease Control and Prevention, has established a data-driven approach to opening up Idaho’s economy. The approach reduces the risk of COVID-19 to Idaho’s most vulnerable population and preserves capacity in our healthcare system, while opening up businesses safely. For more information, visit https://rebound.idaho.gov/.
Businesses opening their doors in various stages of the Idaho Rebound plan should have operational plans in place to mitigate the risk of spreading COVID-19. To view the protocols, visit https://rebound.idaho.gov/business-specific-protocols-for-opening/.
Idaho Masks Gloves Sanitizer Sourcing Program
To assist qualified organizations within the state of Idaho in acquiring non-medical/emergency MGS, the Idaho Department of Administration is consolidating demand and purchasing large quantities of MGS to distribute throughout the state.
For more info, visit https://supplies.idaho.gov/.
City of Pocatello
Limited Services and Facility Access
After getting the green light from Governor Brad Little to move to Stage 4 of Idaho’s reopening, City of Pocatello departments will be making the following changes to their operations beginning June 13, 2020.
- Animal Shelter (open to public Monday – Friday from 10 a.m. to 5 p.m. and Saturdays from 11 a.m. to 5 p.m. starting June 15; appointments preferred for adoptions, owner surrenders, and other services at 208-234-6156)
- Cemetery Office (open to the public)
- City Hall (limited access; citizens asked to utilize pocatello.us or to contact staff by phone or email wherever possible; appointments strongly encouraged for all in-person visits to departments including Building, Engineering, Finance, Human Resources, Information Technology, Legal, Mayor’s Office, Planning & Development Services, and Utility Billing; visitors will be escorted from the lobby after calling from the lobby phone)
- Community Recreation Center (open to the public with restrictions; steam room and hot tub remain closed; dry sauna and eucalyptus room have 15-minute limits with one person at a time up to four household members total; fitness classes are capped at 15 participants and water fitness at 12 participants; all swim lessons, dance classes, and public swim sessions remain canceled; racquetball courts are limited to two patrons from the same family)
- Fire Stations (burn permits being issued by phone or email; one citizen in lobby at a time; smoke and carbon monoxide alarm installations for elderly and disabled citizens available)
- Golf Courses (tournaments scheduled to be held at Riverside and Highland Golf Courses will proceed with social distancing measures in place)
- Marshall Public Library (open to the public beginning June 1 at 10:00 a.m. with modified hours: Monday–Thursday, 10:00 a.m. to 7:00 p.m.; Friday–Saturday, 10:00 a.m. to 6:00 p.m.; patrons asked to maintain social distancing and to come with as few people as possible, knowing items beforehand; onsite public programming canceled; computer use limited)
- Park Picnic Shelters (park picnic shelters can be reserved at register.pocatello.us/facilities or by calling 208-232-3901; staff will be performing extra cleanings on Saturday and Sunday mornings and encourage patrons to sanitize picnic tables before and after use)
- Parks & Recreation Facilities (organizations must contact Parks and Recreation Administration staff at 208-232-3901 to request use of these facilities; groups are required to provide a Southeast Idaho Public Health-approved operations plan)
- Pocatello Regional Transit (A, B, C, Summer D, and E routes available)
- Police Station (fingerprinting and car seats by appointment only; call 208-234-6105; VIN inspections and prescription take-back box in lobby available)
- Ross Park Aquatic Complex (open seven days a week starting June 15 with a limit of 300 patrons; tubes available for Lazy River with staff disinfecting them after each use; personal pool noodles allowed in main pool and activity pool; chairs and tables not provided; waterslide remains closed; Lazy River Walking opens to the public starting June 15)
- Sanitation and Street (limited access; citizens must use intercom system before being permitted to enter Public Works Annex; no cash transactions accepted)
- Team Sports (adult softball games begin June 15; spectators are asked to maintain proper social distance)
- Water (open Monday through Thursday, 6:30 a.m. to 5 p.m.)
- Zoo Idaho (open daily from 10:00 a.m. to 4:00 p.m. beginning June 1 with a maximum of 300 people at a time)
The following meetings, programs, and events have been canceled or restricted:
- City Council and Advisory Board Meetings (public access restricted; meetings viewable online at streaming.pocatello.us or on Sparklight cable channel 56)
- Law Day Fun Run | June 13, 2020 CANCELED
- Pocatello Municipal Band Performances | Sundays in July (canceled until further notice)
- Poky Portneuf Paddle | June 26, 2020 CANCELED
- Zoo Idaho Outreach Programs (canceled until further notice)
Credit Card Processing Charge
The City of Pocatello is waiving the three percent credit/debit card processing charge for payments made to the City of Pocatello. For more information, visit pocatello.us/CivicAlerts.aspx?AID=1203.
If you do not currently have a Marshall Public Library card but would like to access library resources, the library can provide temporary card access. Fill out the form at forms.gle/EM2ykj9buoxoXkhA9 or call 208-232-1263 and leave a voicemail with your name and phone number. Library staff will set up your card access within one business day of contact.
The City of Pocatello Water Department is reaffirming to residents that the City’s water is safe. Meanwhile, the City’s Water Pollution Control Department is reminding residents the only things that should ever be flushed down the toilet are human waste and toilet paper. For more info, visit https://www.pocatello.us/CivicAlerts.aspx?AID=1191.
Water Service Shutoffs
After suspending water service shutoffs since late March, the City of Pocatello will resume shutting off water service for non-payment starting July 7. For more information, visit https://pocatello.us/CivicAlerts.aspx?AID=1242.
Due to the state of emergency in Idaho regarding the coronavirus, the May 19 Primary Election will be held entirely by absentee ballot. For more information, visit bannockcounty.us/elections/ and idahovotes.gov/.
Economic Impact (Stimulus) Payments
For more information on how to receive Economic Impact (Stimulus) payments from the Internal Revenue Service, visit irs.gov/coronavirus/economic-impact-payments.
Extended Unemployment Insurance Benefits
Idahoans who are out of work and have exhausted regular unemployment insurance benefits can now apply for extended benefits under the CARES Act online at labor.idaho.gov/claimantportal.
Federal Income Tax Deferral
Following President Donald J. Trump’s emergency declaration pursuant to the Stafford Act, the U.S. Treasury Department and Internal Revenue Service (IRS) issued guidance allowing all individual and other non-corporate tax filers to defer up to $1 million of federal income tax (including self-employment tax) payments due on April 15, 2020, until July 15, 2020, without penalties or interest. Fore more info, visit https://home.treasury.gov/news/press-releases/sm948.
If you have had an unexpected significant impact to your income that may be ongoing for the foreseeable future, you may be eligible for public assistance. Please call 1-877-456-1233 or visit livebetteridaho.org.
Idaho renters affected by COVID-19 may be eligible for financial assistance through Idaho Housing and Finance Association’s Housing Preservation Program. For more info, visit https://www.idahohousing.com/covid-19/.
Return to Work
Additional program details are now available on the Idaho Return to Work bonuses. For more info, visit https://rebound.idaho.gov/return-to-work-bonuses/.
State Income Tax Extension
In response to the COVID-19 pandemic, Governor Little has extended the 2019 Idaho income tax filing and payment deadlines from April 15, 2020, to June 15, 2020. For more info, visit https://tax.idaho.gov/n-feed.cfm?idd=4313.
If you are experiencing distress over COVID-19, help is available through the Idaho Department of Health and Welfare’s hotline at 1-888-330-3010 or by texting SHARE to 741741. The hotline’s hours are Monday through Friday from 8 a.m. to 6 p.m For more information visit, healthandwelfare.idaho.gov.
The Substance Abuse and Mental Health Services Administration operates the Disaster Distress Helpline, 1-800-985-5990, and is a 24/7, 365-day-a-year, national hotline dedicated to providing immediate crisis counseling for people who are experiencing emotional distress related to any natural or human-caused disaster. This toll-free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor. For more info, visit samhsa.gov/find-help/disaster-distress-helpline.
- Mental Health America: Mental Health And COVID-19 – Information And Resources
- SAMHSA: Tips For Social Distancing, Quarantine, And Isolation During An Infectious Disease Outbreak (PDF)
- National Alliance on Mental Illness: COVID-19 Resource and Information Guide (PDF)
- WHO: Helping Children Cope with Stress During COVID-19 (PDF)
- CDC: Talking with Children about Coronavirus Disease 2019
- CDC: Emergency Responders: Tips for Taking Care of Yourself
Idaho Suicide Prevention Hotline provides crisis intervention, emotional support, problem-solving, and referrals to local resources for persons at risk for suicide and for those concerned about them via text or calls to 208-398-4357. For more information, visit idahosuicideprevention.org.
The National Suicide Prevention Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals at 1-800-273-8255. For more info, visit suicidepreventionlifeline.org.
Emergency Food Distribution
To assist Idaho State students and the entire Pocatello community, Idaho State University is offering drive-up free WiFi in the parking lots at Holt Arena and the Pond Student Union. For details, visit isu.edu/news/2020-spring/parking-lot-wifi-available-to-the-community.html.
Starting March 24, 2020, the Senior Activity Center will start curbside meals from 11:30 a.m. to 1:00 p.m. For more info, visit https://www.pocatelloseniorcenter.com/wwwroot/userfiles/files/curbside_meals_information.pdf.
The firefighters of the North Bannock Fire District are offering to go shopping for the elderly so that they are better able to socially distance themselves from large crowds. If they can help, please call the station at 208-252-5048 or message them on Facebook at https://www.facebook.com/NorthBannockFire/.
Housing Alliance and Community Partnerships of Pocatello, Public Housing Authorities of Idaho, and Idaho Legal Aid have put together information regarding the CARES Act and the 120-day moratorium on tenant evictions in most federally subsidized housing properties/programs. To view the document, visit https://bit.ly/2wJow2Y.
Emergency Grants for Child Care Providers
Applications for emergency grants will be accepted May 1 through June 30, 2020. Interested child care business owners can apply by downloading and completing the Idaho Child Care Emergency Fund application available at https://healthandwelfare.idaho.gov/Children/ChildCareAssistance/tabid/292/Default.aspx.
Federal Disaster Loans
Following Governor Brad Little’s request, the U.S. Small Business Administration (SBA) announced it is now offering low-interest federal disaster loans for working capital to Idaho small businesses suffering substantial economic injury as a result of the 2019 novel coronavirus (COVID-19). For more information, visit https://commerce.idaho.gov/covid-19/.
As part of its community impact initiative, INL Cares, Battelle Energy Alliance, which manages Idaho National Laboratory for the U.S. Department of Energy, is committing funds to provide grants to area small businesses as they recover from the impacts of the COVID-19 pandemic. For more information about the INL Cares initiative or to apply for a grant, visit inlcares.inl.gov.
Idaho Rebound Cash Grants
Idaho small businesses are the lifeblood of our communities and the backbone of our state’s economy. However, the ongoing COVID-19 outbreak has forced widespread closures of small businesses across the Gem State, threatening livelihoods, acute job losses, and imperiling the future of local establishments across our state.
The U.S. Treasury guidance allows the state to use Coronavirus Relief Fund (CRF) dollars for expenditures “related to the provision of grants to small businesses to reimburse the costs of business interruption caused by required closure.” For more information, visit https://rebound.idaho.gov/idaho-rebound-cash-grants-for-small-businesses/.
The Small Business Development Center at the ISU College of Business is available to help any small business navigate disaster loans, unemployment resources, new legislation, and strategies for survival. There is no cost for these services; please email email@example.com for help. Additional info can also be found at https://idahosbdc.org/covid-19-resources/.
Old Town Pocatello is compiling resources for small businesses at oldtownpocatello.com/covid-19-resources/.
Self-employed individuals economically impacted by COVID-19 may be eligible to receive up to $7,500 in cash support through the Idaho Rebound cash grants for small businesses. For more info, visit https://rebound.idaho.gov/idaho-rebound-cash-grants-for-the-self-employed/.
The Save Small Business Fund is a grantmaking initiative offering short-term relief for small employers in the United States and its territories. For more information, visit savesmallbusiness.com/.
State of Idaho Resources
The State of Idaho is compiling resources for businesses at rebound.idaho.gov/resources-for-business/.
U.S. Small Business Administration Resources
The Idaho Small Business Development Center is holding webinars that cover different capital and incentive options for businesses. To register for the free webinars, visit idahosbdc.org/covid-19-business-resources/covid-19-trainings-and-webinars/.
The Idaho Humanities Council has received funding from the National Endowment for the Humanities as part of the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The funding is for grants to eligible Idaho humanities organizations. For more info, visit https://www.idahohumanities.org/cares-act-grants/.
The Idaho Community Foundation, United Way of Treasure Valley and Idaho Nonprofit Center have partnered to create the COVID-19 Response Fund for Idaho, a charitable fund that will provide philanthropic support to trusted organizations that provide support and services to low-income, vulnerable people and families. The fund is not able to provide financial support directly to individuals.
Pocatello/Chubbuck School District #25
Idaho State University
Idaho Department of Commerce/Idaho State Department of Agriculture
The Idaho Department of Commerce and the Idaho State Department of Agriculture would like your feedback on impacts to your business due to COVID-19. To take the survey, visit surveymonkey.com/r/J7FBX9P.
Idaho Department of Health & Welfare
The people at greatest need to be tested for the virus that causes COVID-19 are:
- People who are hospitalized and have signs and symptoms of COVID-19
- People who have signs and symptoms of COVID-19 and are at higher risk for severe disease (adults over the age of 60 and people with chronic medical conditions [e.g., diabetes, heart disease, lung disease, kidney disease] or immunocompromising conditions.)
- People who have signs and symptoms of COVID-19 and are healthcare workers
Idaho Department of Insurance
The Idaho Department of Insurance is responding to COVID-19 with online resources and steps to protect public health and maintain a strong insurance market to serve Idahoans in the insurance market. For more information, visit doi.idaho.gov/consumer/Health/COVID.
Idaho Department of Labor
Claimant FAQs about Unemployment Insurance and COVID-19
Idaho Office of Attorney General
Attorney General Lawrence Wasden reminded businesses that Idaho’s price gouging statute prohibits selling fuel, food, drugs or water at an exorbitant or excessive price during a declared state of emergency. For more information, visit https://www.ag.idaho.gov/newsroom/consumer-alert-idahos-price-gouging-law-now-in-effect-following-emergency-declarations/.
Idaho Transportation Department
The Idaho Transportation Department has issued a series of emergency extensions related to COVID-19 including:
- Emergency Driving and Identification Credential
- Emergency Vehicle Registration and Temporary Handicap Placards
- Emergency Allowance for Dealers to issue 60-day Temporary Registration when selling a Vehicle
Details can be found at https://itd.idaho.gov/itddmv/?target=drive-idaho#notice-of-emergency-extensions.
Governor Brad Little has announced the launch of ONE Idaho, an initiative to highlight the resilience and adaptability of Idaho businesses, employees and consumers as the state moves through stages of reopening and rebounding. Details about the ONE Idaho initiative can be found at https://ONE.idaho.gov/.
Recreate Responsibly Idaho
Outdoor recreation remains a great way for Idahoans to take care of their physical, mental, and emotional health during the coronavirus situation, but Governor Brad Little and natural resource managers urge everyone to protect their health and the welfare of others while hiking, biking, fishing or doing other activities.
Recreate Responsibly Idaho is a new campaign that offers guidelines for Idahoans who want to recreate outdoors. Information about outdoor recreation opportunities and other information is available at coronavirus.idaho.gov/recreate-responsibly/.
Internal Revenue Service
The Internal Revenue Service has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. For more info, visit irs.gov/coronavirus.
U.S. Department of Justice
U.S. Attorney Bart M. Davis of the District of Idaho today urged the public to report suspected fraud schemes related to COVID-19 (the Coronavirus) by calling the National Center for Disaster Fraud (NCDF) hotline (1-866-720-5721) or to the NCDF e-mail address firstname.lastname@example.org. Additionally, the U.S. Attorney’s Office can be reached at (208) 334-1211. For more information, visit https://www.justice.gov/usao-id/pr/us-attorney-urges-public-report-suspected-covid-19-fraud.
Better Business Bureau
The Better Business Bureau is tracking coronavirus-related scams and offering tips on how you can protect yourself. For more information, visit bbb.org/council/coronavirus/.
Federal Bureau of Investigation
The Federal Bureau of Investigation is compiling information and resources for residents on COVID-19 related scams. For more info, visit fbi.gov/coronavirus.
Cybersecurity and Infrastructure Security Agency/Idaho National Laboratory
The Commercial Routing Assistance tool incorporates coordinated data streams and plots multiple routing options so commercial operators can plan and manage vehicle movements across multiple states quickly in times of disasters or other restrictions. For more information and access to the Commercial Routing Assistance (CRA) tool landing page, visit https://cra.inl.gov.
Aid for Friends
Aid for Friends is seeking donations of furniture and other items for emergency housing for their clients. Below is a list of items and for more information, contact Tami Moore, Shelter Manager, at 208-232-5669.
- New Air Mattresses (Full or Queen)
- Small Dining Tables
- Kitchen items (pans, bowls, plates, silverware, cups)
American Red Cross
The American Red Cross now faces a severe blood shortage due to an unprecedented number of blood drive cancellations during this coronavirus outbreak. Healthy individuals are needed to donate now to help patients counting on lifesaving blood. For more info and how to donate, visit https://www.redcrossblood.org/.
Health West is in need of new/opened boxes of personal protective equipment including:
- Dust Masks
- Surgical Masks
- N95 Masks
- Hand Sanitizer
- Protective Eye Wear
Residents who would like to donate can call Amy Tovey, Chief Operating Officer, at 208-232-7862 ext. 1107 if they have questions. Items will be accepted at the Pocatello/Chubbuck Chamber of Commerce. Please call the Chamber of Commerce at 208-233-1525 before arriving.
Idaho Makers for Equity
Idaho Makers for Equity, a state-wide initiative highlighting accessibility and inclusion in education, has pivoted to respond to Idaho’s urgent public health need due to the COVID-19 crisis. Announcing the #IdahoMakersUnite project!
Healthcare workers need Personal Protection Equipment (PPE) to stay safe and ready to assist others. Hospital workers, first responders, nursing and retirement home staff, doctor’s office personnel, pharmacists, and more rely on these items to keep them healthy! Unfortunately, many of these critical items are in short supply.
You can help! Be part of an army of Idaho Makers providing solutions to keep those on the front lines of care safe and healthy!
JustServe.org is compiling COVID-19 related volunteer opportunities. For more info, visit justserve.org/southeastidahorelief.
Pocatello-Chubbuck Chamber of Commerce
The Pocatello-Chubbuck Chamber of Commerce and Southeastern Idaho Public Health are seeking volunteers to make masks for employees of businesses in the community. If you would like to volunteer, donate supplies, or are a business in need of masks, contact the Chamber of Commerce office at 208-233-1525.
Southeastern Idaho Public Health
Southeastern Idaho Public Health (SIPH) is asking the community for donations of surgical or N95 masks, medical grade gloves, handsanitizer and disinfectant (spray or wipes) for first responders and health care workers in southeast Idaho. Area responders are having a difficult time obtaining these much needed supplies to protect our community due to the shortage nationwide. Donations can be delivered to all Southeastern Idaho Public Health offices located at the following:
1901 Alvin Ricken Drive, Pocatello
Bear Lake County
431 Clay Street, Montpelier
145 W. Idaho, Blackfoot
178 Sunset Drive, Arco
55 East 1st South, Soda Springs
42 West 1st South, Preston
175 South 300 East, Malad
590 ½ Gifford, American Falls
Please call when you arrive; our staff will assist you. If you are unable to deliver these items, please call our hotline number at 208.234.5875 and we can make arrangements to pick up the supplies. For more information about COVID-19, call our hotline at 208.234.5875 or visit siphidaho.org.