City of Pocatello COVID-19 Resources

Idaho Rebounds—Stage 4

  1. MAY 11, 2021 – PRESENT

    "Businesses and governmental agencies may continue operations at physical locations in the state of Idaho. All individuals, businesses, and governmental agencies should adhere to the physical distancing and sanitation requirements described in Section 4."


While the City is working with our public health partners, we are not the lead agency on the novel coronavirus (COVID-19) and will take direction from Federal and State agencies.

We are actively monitoring the ever-evolving situation around the issue. On Thursday, March 19, the Pocatello City Council adopted an Emergency Declaration to help the City in its response to the novel coronavirus (COVID-19) pandemic. As needed, we are providing updates via the City’s official social media channels, website, and app, Pocatello Connect.

State of Idaho COVID-19 Vaccine Information

A rendering of the coronavirus in the blood stream

Vaccine Resources

Mask Resources

Official Sources

We ask that all residents get their information on COVID-19 from reputable sources. For the latest and accurate information, please visit the following links:


Additionally, Southeastern Idaho Public Health, the Idaho Department of Health & Welfare, and the CDC have put together several infographics about novel coronavirus (COVID-19):

If you have any questions about novel coronavirus (COVID-19), please contact Southeastern Idaho Public Health at 208-234-5875.

Idaho Rebounds

Governor Brad Little, with the help of the Idaho Department of Health and Welfare and guidance issued by President Donald Trump and the Centers for Disease Control and Prevention, has established a data-driven approach to opening up Idaho’s economy. The approach reduces the risk of COVID-19 to Idaho’s most vulnerable population and preserves capacity in our healthcare system, while opening up businesses safely. For more information, visit

Idaho Masks Gloves Sanitizer Sourcing Program

To assist qualified organizations within the state of Idaho in acquiring non-medical/emergency MGS, the Idaho Department of Administration is consolidating demand and purchasing large quantities of MGS to distribute throughout the state.

For more info, visit

  1. Notices
  2. Assistance
  3. Resources
  4. Volunteering

City of Pocatello

Limited Services and Facility Access (updated May 2021)

  • Animal Shelter: open to the public Monday – Friday from 10 a.m. to 5 p.m. and Saturdays from 11 a.m. to 5 p.m.; appointments preferred for adoptions, owner surrenders, and other services at 208-234-6156
  • Cemetery Office: open to the public during regular business hours
  • City Hall:  access limited; face coverings required; citizens are asked to utilize or to contact staff by phone or email wherever possible; appointments strongly encouraged for all in-person visits; visitors will be escorted from the lobby after calling from the lobby phone; departments include Building, Engineering, Finance, Human Resources, Information Technology, Legal, Mayor’s Office, Planning & Development Services, and Utility Billing
  • Community Recreation Center: open to the public; face coverings required when moving about the building
  • Fire Stations: burn permits being issued by phone or email; smoke and carbon monoxide alarm installations for elderly and disabled citizens available
  • Marshall Public Library: open to the public Monday–Saturday, 10:00 a.m. to 6:00 p.m.; patrons encouraged to utilize library's quick pickup and curbside options
  • Park Picnic Shelters: park picnic shelters can be reserved at or by calling 208-232-3901
  • Parks & Recreation Facilities: organizations must contact Parks and Recreation Administration staff at 208-232-3901 to request use of these facilities; groups are required to provide a Southeast Idaho Public Health-approved operations plan
  • Pocatello Regional Transit: all fixed routes available; face coverings required
  • Police Station: fingerprinting and car seats by appointment only; call 208-234-6105; VIN inspections and prescription take-back box in lobby available
  • Ross Park Aquatic Complex: open for the 2021 season
  • Sanitation and Street: access limited; citizens must use intercom system before being permitted to enter Public Works Annex; no cash transactions accepted
  • Water: open Monday through Thursday, 6:30 a.m. to 5 p.m.
  • Zoo Idaho: open daily from 9:00 a.m. to 4:00 p.m.


The following meetings, programs, and events have been canceled or modified:

  • City Council and Advisory Board Meetings: face coverings are required; meetings are viewable online at or on Sparklight (formerly CableOne) cable channel 56
  • Portneuf Valley Environmental Fair: canceled for 2021
  • Zoo Idaho Outreach Programs: canceled until further notice

Department Notices

Credit Card Processing Charge
The City of Pocatello has resumed credit/debit card processing fees for payments made to the City of Pocatello.

Water Safety
The City of Pocatello Water Department is reaffirming to residents that the City’s water is safe. Meanwhile, the City’s Water Pollution Control Department is reminding residents the only things that should ever be flushed down the toilet are human waste and toilet paper.